**Positives:**
✅ **Modern & Clean:** Well-maintained, spacious rooms with comfortable onsen.
✅ **Good Location:** Convenient access to surrounding areas.
**Areas for Improvement:**
⚠️ **Room Location:**
- Room extremely far from dining/foot bath – exhausting daily walks (especially with foot concerns).
- *Suggestion:* Offer closer room options or service for guests with mobility needs.
⚠️ **Dining Experience (Dinner & Breakfast):**
- **Food Quality:** Lamb not fresh; overall quality below "1 stay 2 meals" onsen standard. No beef , only lamb meat is not fresh. Not satisfied with the food quality. We wanna have cup noodles after meal.
Breakfast is slight better.
- **Variety:** Insufficient choices (both Western & Japanese); lacked local/seasonal specialties expected at onsen hotels. Pretty disappointed.
We been to many onsen hotel in Japan. Never encountered this.
- **Service/Clarity:** Buffet poorly organized; unclear signage led to confusion over food availability.
- **Expectations:** Meals didn’t showcase regional ingredients or highlight local cuisine like other onsen resorts. Hakone is famous onsen should showcase their seasonal ingredients in this region.
**Summary:**
Strong potential with modern facilities, but **critical improvements needed in dining quality** and **room accessibility** to meet onsen hotel standards.
**Positives:**
✅ **Modern & Clean:** Well-maintained, spacious rooms with comfortable onsen.
✅ **Good Location:** Convenient access to surrounding areas.
**Areas for Improvement:**
⚠️ **Room Location:**
- Room extremely far from dining/foot bath – exhausting daily walks (especially with foot concerns).
- *Suggestion:* Offer closer room options or service for guests with mobility needs.
⚠️ **Dining Experience (Dinner & Breakfast):**
- **Food Quality:** Lamb not fresh; overall quality below "1 stay 2 meals" onsen standard. No beef , only lamb meat is not fresh. Not satisfied with the food quality. We wanna have cup noodles after meal.
Breakfast is slight better.
- **Variety:** Insufficient choices (both Western & Japanese); lacked local/seasonal specialties expected at onsen hotels. Pretty disappointed.
We been to many onsen hotel in Japan. Never encountered this.
- **Service/Clarity:** Buffet poorly organized; unclear signage led to confusion over food availability.
- **Expectations:** Meals didn’t showcase regional ingredients or highlight local cuisine like other onsen resorts. Hakone is famous onsen should showcase their seasonal ingredients in this region.
**Summary:**
Strong potential with modern facilities, but **critical improvements needed in dining quality** and **room accessibility** to meet onsen hotel standards.
Youhaoqilaile!
獨自出遊
休閒雙床房(禁菸,露天浴池)
入住於2025年10月
Yongrenzhaowulingwang
家庭出遊
休閒雙床房
入住於2025年08月
Meow sensai
夫妻/情侶出遊
入住於2025年07月
zjzysdp
家庭出遊
休閒雙床房(禁菸,露天浴池)
入住於2025年10月
M26197****
家庭出遊
標準房(禁菸)
入住於2025年07月
M532533****
夫妻/情侶出遊
入住於2025年07月
訪客用戶
家庭出遊
標準房(禁菸)
入住於2025年09月
HKGCC
夫妻/情侶出遊
休閒雙床房(禁菸,露天浴池)
入住於2025年07月
1316213****
家庭出遊
標準房(禁菸)
入住於2025年07月
匿名用戶
家庭出遊
標準房(禁菸)
入住於2025年06月
Youhaoqilaile!
獨自出遊 休閒雙床房(禁菸,露天浴池)
入住於2025年10月
Yongrenzhaowulingwang
家庭出遊 休閒雙床房
入住於2025年08月
Meow sensai
夫妻/情侶出遊
入住於2025年07月
zjzysdp
家庭出遊 休閒雙床房(禁菸,露天浴池)
入住於2025年10月
M26197****
家庭出遊 標準房(禁菸)
入住於2025年07月
M532533****
夫妻/情侶出遊
入住於2025年07月
訪客用戶
家庭出遊 標準房(禁菸)
入住於2025年09月
HKGCC
夫妻/情侶出遊 休閒雙床房(禁菸,露天浴池)
入住於2025年07月
1316213****
家庭出遊 標準房(禁菸)
入住於2025年07月
匿名用戶
家庭出遊 標準房(禁菸)
入住於2025年06月